Frequently Asked Questions
The Answers You Are Looking For Are Here
DO YOU OFFER SAME DAY DELIVERY?
If it is a product in our stock and the order is placed before noon, it can be shipped. However, it is generally offered as an average shipping time of 2 business days.
WHAT PAYMENT METHODS DO YOU ACCEPT?
WHAT IS REQUIRED FOR THE PRODUCT TO BE ACCEPTED AS AN EXCHANGE?
The product you want to exchange must be undamaged and unused. The purchased product must be shipped to us within 7 days, along with all its accessories, gift and delivery note, if any. Products that do not have a delivery note or label or are deformed and cannot be sold again are not exchanged.
HOW CAN I RETURN THE PRODUCT?
In order to return the product you purchased through www.didathings.com and our e-mail address, you must initiate the return process within 7 days from the date you receive the product.
Debit/Credit Card